FAQ



*How can I order?




*What kind of payment method do you offer?
  
At the moment we offer bank-in payment. There are two choices:
l  Maybank
l  CIMB

*Is my privacy and personal information secure?
  
Yes, we only need it for the shopping transaction purposes only.

*When should I do the payment?

Once the order had been confirm, you have within two days to make the payment. If we do not receive payment within that time, we consider it as a cancellation.

*Can I modify or cancel my order?

  Cancelling: After payment had been made, you cannot cancel your order.
  Modify: After payment had been made, you cannot modify your order. Unless you have something to add on and want to save up shipping, just do a new order and let us know to have them post together. (Depends if your previous ordered item have not been post yet)

*Where do you ship? What is the rate?

We do shipping for all 14 states in Malaysia

*What is your return policy?

*Any other question please email us at geroboqku@gmail.com




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